Online Appointments

Covid-19 Alert 

ONLINE APPOINTMENTS ARE ALL FOR TELEHEALTH APPOINTMENTS

In view of the significant risk of passing on infections, all patients will initially have a telehealth consultation which will be by video link or phone.

Appointments and fees from Tuesday, 14th April.

Our primary purpose is to make you as healthy as possible. In this time of COVID-19, we want to help patients maximise social distancing within the practice, which will prevent those who may be contagious from infecting other patients and our staff. We therefore initially assess all of our patients with a telephone or video consultation (“telehealth”).

For many patients telehealth can deal with all their issues. For those patients who need to be seen face-to-face, particularly for a physical examination or a procedure or test, we continue to provide on-site medical services at our clinic.

 

From April 14th, our fees will be as follows:

Initial Telehealth consultation

Standard Fee     $60         Rebate $ $38.20                Out of pocket    $21.80

However, if the doctor conducting the telehealth visit requests you attend for a face-to-face appointment, the telehealth visit will be bulk-billed.

Telehealth visits will also be bulk-billed for

  • Everyone aged 15 and under; or 70 and over
  • Everyone on a health-care card, pension card or Veteran’s affair card
  • Women who are pregnant
  • Parents of a child aged under 12 months
  • Patients with a chronic health condition that puts them at increased risk of COVID-19
  • Patients who are immunocompromised
  • Patients who are self-quarantining due to COVID-19 symptoms

 

Face-to-face consultations

Our standard fees apply for consultations after a telehealth visit:
Standard fee      $81         Rebate $38.20                    Out of pocket     $42.80

Children, pensioners and health-care card holders will be bulk-billed for face-to-face visits conducted between 9am and 4pm on weekdays. Outside those hours, a discounted fee applies:

Discounted fee $73         Rebate $38.20                    Out of pocket    $34.80

 

For vaccination appointments please call our receptionists on 9780 8900

Please note that bookings for extended-length appointments, procedures, insurance medicals and other non-standard appointments should also be made by phone to ensure we are able to provide the service you require at the time you book.

If you are unable to arrange an on-line booking that suits your needs, please let us know. Our receptionists may be able to assist you in other ways.

We are a privately billing practice – please check the fees tab on our website for detailed information.

Please note that we have  changed the hours we bill Medicare directly.

Direct billing to Medicare for children, pensioners and health-care card holders for standard consultations is available Monday – Friday from 9am to 4pm.

An on line appointment has been successfully created when you receive a confirmation email.

This will occur within 10 minutes if you have completed all the required steps.

Download our New Patient Form »

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